Return Policy

 

1. We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT

2. Write your order number on the package,like #XXX-YYY-ZZZ to make your package recognized quickly and we can refund money to you as soon as possible.

3. We offer full refund at any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer's own fault cannot apply for refund.

4.We also offer partial refund on returned items which have some original parts missing. In such a case, the customer can only get partial refund. 

 

5.Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.Unauthorized reselling of Ancheer products is strictly prohibited.

 

FAQ:

How long is the warranty time?

One year Money-Back Guarantee Warranty

 

When does the warranty begin?

It begin from the package sent out date

 

If item sent from FBA, return as Amazon FBA return policy

If item sent from Ancheer Local warehouse, do as the ancheer return policy, Amazon official customer service email address:ancheer.us@gmail.com